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Home
About Us
Sales Training
Master the Sales Process
& Client Management
Key Account Management
For 2X Growth
Managing Sales Team
& Performance
Our Services
Sales Process &
Performance Audit
Sales Performance Dashboard
& Performance Improvement
Sales Process
Documentation
Assessment
Sales Team
Sales Skills
Communication Skills
Time Management Skills
Sales Manager
Sales Process
Leadership
Influencing Skills
Free Downloads
Daily Journal
Testimonials
Events
Gallery
Home / Communication Skills
Communication Skills Assessment
1
2
3
4
5
6
7
1. I communicate the right message to the right person at the right time.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
2. I think carefully about a message before I decide how to communicate it.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
3. I project self-confidence and speak confidently.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
4. I welcome feedback about my communication.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
5. I listen intently and check I have understood before I reply.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
6. I am constructive and civil when I meet others.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
7. I provide the information to people that they need and want.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
8. I use one-to-one meetings for reviews of performance and coaching.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
9. I question people to find out what they think and what they understood.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
10. I hand out written briefs that give all pertinent information on a task.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
11. I use professional phone techniques to improve my communication.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
12. I communicate via all available electronic media.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
13. I apply the rules of good writing to external and internal communications.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
14. I use an effective system of notes-talking for minutes, meetings, and during trainings.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
15. I prepare speeches carefully and deliver them well after rehearsal.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
16. I take an active and highly visible role in internal training.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
17. I plan important events, such as conferences, to high professional standards.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
18. I apply the rules of soft and hard selling to put across my points of view.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
19. I enter negotiations fully primed on issues and on the other side’s need.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
20. I make my reports accurate, concise, clear, and well structured.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
21. I research thoroughly before putting forward a written proposal.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
22. I make sure specialist work such as design is done by qualified professionals.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
23. I give priority to communicating regularly with my manager.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
24. I receive and react positively to feedback from manager and others.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
25. I have a strategy for communications and check activities against this plan.
(Required)
Never
Occasionally
Sometimes
Frequently
Always
Total Value
Below 40 – Needs immediate attention. contact us for further details.
41-60 – Above average. Please contact us for detail report.
61-80 – You are doing well.
81-100 – You are doing exceptionally well. Find opportunity to coach others.
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